At Reddy Anna we strive to provide you with high-quality clothing and excellent customer service. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy to ensure your satisfaction.
- Return & Exchange Policy
We accept returns and exchanges within 14 days of delivery, provided the following conditions are met:
Eligibility for Returns & Exchanges:
✔ The item must be unused, unwashed, and in its original condition with tags attached.
✔ The product should be returned in its original packaging.
✔ Exchanges are available for size and color issues, subject to stock availability.
✔ Items on sale or clearance may not be eligible for return.
Non-Returnable Items:
❌ Innerwear, socks, and accessories for hygiene reasons.
❌ Customized or personalized products.
❌ Items that have been used, washed, or damaged after delivery.
- Refund Policy
Once we receive your returned item, we will inspect it and process your refund within 5 business days.
Refund Process:
1️⃣ Approved refunds will be credited back to your original payment method.
2️⃣ If paid via COD (Cash on Delivery), refunds will be processed through store credit or bank transfer.
3️⃣ Shipping charges (if applicable) are non-refundable.
4️⃣ If the refund is delayed, please check with your bank before reaching out to us.
- How to Initiate a Return?
To request a return or exchange, follow these steps:
📩 Step 1: Email us at [support email] with your order details and reason for return.
📦 Step 2: Our team will review your request and provide return instructions.
🚚 Step 3: Ship the product back using a trusted courier service.
💰 Step 4: Once received and approved, we will process your refund or exchange.
- Contact Us
If you have any questions, feel free to reach out:
📱 Contact Number: +91 9712517630
📩 Contact Us: support@reddy-anna.shop
We appreciate your trust in Reddy Anna and look forward to serving you!
Would you like any specific details added, such as a return window (e.g., 7 or 14 days) or refund processing time?